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Privacy Notice

How NIK STRATEGIC SDN. BHD. collects, uses, discloses and protects personal data when you interact with NIKS.

Last updated: 13 November 2026

1. Who we are

This website is operated by NIK STRATEGIC SDN. BHD. (SSM registration no. 202601046002 / 1708097-T), trading under the NIKS name. Our business address is Lot 2500K, Jln Kg Bukit, Kg Laut, 21080 Kuala Terengganu, Terengganu, Malaysia.

For privacy questions or requests, contact us at [email protected] or write to the business address above.

2. Personal data we collect

When you use the website contact form, we may collect your name, email address, telephone number and message. You may also provide a company name and attach files. The form accepts PDF, DOC, DOCX, XLS, XLSX, JPG and PNG files, subject to a maximum size of 5 MB per file.

If you contact us by email, telephone or WhatsApp, we may process the contact details and information you choose to provide. Technical information, such as an IP address and request details, may also be processed by our website platform and security services to deliver and protect the website and reduce abuse.

Please do not send sensitive personal data, identity documents, passwords, financial credentials or unrelated personal information about another person unless it is genuinely necessary and you are authorised to provide it. The name, email address, telephone number and message fields are required to submit the contact form. The company field and file attachments are optional. If required details are not provided, we may be unable to receive or respond to your enquiry.

3. How we use personal data

NIKS uses enquiry information to receive, assess, manage and respond to your request; contact you about the matter you raised; consider relevant business, product or partnership opportunities; maintain the correspondence and records needed to manage the enquiry; and protect the website against misuse.

We do not currently use information submitted through the website contact form to send unrelated marketing messages. If our practices change, we will provide any notice or choice required by applicable law.

4. Service providers and disclosure

The website is hosted and delivered using Cloudflare services. Website contact-form submissions are transmitted through the Google Gmail API to NIKS’s designated enquiry inbox. NIKS also uses Cloudflare Email Routing to forward messages sent to [email protected] to its designated Gmail mailbox. These providers process information as necessary to provide website hosting, security, email forwarding and contact-form delivery. If you choose to contact NIKS through WhatsApp, your message is also handled through WhatsApp services operated by Meta Platforms, Inc. and is subject to Meta’s own terms and privacy practices. NIKS receives the information you send through that channel but does not control Meta’s independent processing.

We may also disclose information to personnel, professional advisers, service providers or public authorities where reasonably necessary for the purposes described in this notice, to comply with law, or to establish or defend legal rights. We do not publish your enquiry details or sell them as a mailing list.

5. Processing outside Malaysia

Cloudflare, Google and Meta/WhatsApp provide services internationally. Depending on their infrastructure and service arrangements, personal data may be processed or stored in locations outside Malaysia. Where a transfer outside Malaysia is involved, NIKS will take the steps and apply the conditions or safeguards required by applicable Malaysian data protection law.

6. Retention of enquiry records

NIKS’s retention policy is to keep enquiry messages and attachments for up to 36 months after the enquiry is closed. Records may be retained for longer where required by applicable law or reasonably necessary for legitimate business record-keeping, an ongoing business relationship, a dispute or the establishment or defence of legal claims. When records are no longer required, NIKS will take reasonable steps to delete or securely dispose of them.

7. Security

NIKS uses technical and organisational measures intended to protect personal data against unauthorised access, use, alteration, disclosure or loss. Access is limited to those who need the information for legitimate business purposes. No method of transmission or storage over the Internet can be guaranteed to be completely secure.

8. Cookies and similar technologies

The website is designed primarily to provide information and receive business enquiries. NIKS does not currently intend to use the website for behavioural advertising or cross-site advertising profiling. Our hosting or security providers may use essential technical technologies, including cookies or similar mechanisms, where needed to deliver, protect or maintain the website. You can manage cookies through your browser settings; disabling them may affect some website functions.

9. Your rights and choices

Subject to applicable law and its conditions, you may request access to or correction of your personal data, withdraw consent where consent is the applicable basis for processing, request that certain processing be stopped, object to or prevent processing for direct marketing, and request data portability where the statutory conditions apply. You may also exercise other rights available under the Personal Data Protection Act 2010, as amended. You may also contact us to raise a concern or make a privacy request.

To make a request, email [email protected] with the subject “Privacy Request”. We may need to verify your identity and clarify the information concerned before responding. You may also contact the Personal Data Protection Commissioner Malaysia where appropriate.

10. Changes to this notice

We may update this notice when our website, services or data-handling practices change. The latest version will be published on this page with its update date.

Rising Beyond Horizons

NIK STRATEGIC SDN. BHD.(202601046002 / 1708097-T)

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